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Your roshanclub Privacy Policy

Our Privacy Policy explains how data moves when you open an account, verify access, enter games such as Aviator or Football Studio, and use Touch 'n Go, GrabPay…

Account data explainedCookie choices coveredWallet records describedSupport contact paths
roshanclub Your roshanclub Privacy Policy
CONTACT ROUTES

Ask us about your data

Privacy questions should reach a person who can check the right account record without exposing more data than needed.

Live chat privacy request Use live chat when you need quick help finding this Privacy Policy, checking which account details we hold, or asking how cookies affect your current session. We may move complex requests to email for safer handling.
Email data request Email is better for correction, access, deletion or copy requests because it gives both sides a written record. Include your roshanclub username, contact number used at account setup and a clear description of the privacy request.
Wallet privacy check If your question relates to Touch 'n Go, GrabPay, Boost dan FPX references, share only the transaction reference and date. We use those details to trace matching records without asking for unrelated wallet credentials.
DATA CARE

How your privacy is handled

We write this Privacy Policy around real account events: registration, login, game entry, wallet matching, support replies and security checks.

Account details

We collect details you provide when opening and maintaining your account, such as name, contact number, login credentials and verification…

Login security

We record device type, IP address, session time and failed login attempts to protect your account from unusual access.

Cookie choices

Cookies help keep you signed in, remember language preferences and measure page errors.

Wallet records

Payment references from Touch 'n Go, GrabPay, Boost dan FPX are used to match deposits, withdrawals and account checks.

Retention periods

We keep account and wallet records for as long as needed for account operation, dispute checks, fraud prevention and legal…

Change requests

You can ask us to update incorrect details, explain a data use or consider deletion where the record is no…

Privacy Policy questions answered

These answers explain the privacy choices and account rights that come up most often when you read this page. They focus on what we collect, how we use it, how wallet records are handled, and how you can contact us. If your request involves account access, we may need to verify you first. That step protects your data before we discuss or change anything sensitive.

It covers account details, login records, device data, wallet references, cookie choices, support messages and verification material. It also explains why each record may be collected and how it connects to your account activity.

We collect payment references so Touch 'n Go, GrabPay, Boost dan FPX activity can be matched with your account. The Privacy Policy limits this use to reconciliation, support checks, dispute handling and required records.

Yes. Send a request through email or live chat, and we will tell you what verification is needed. After confirming the account holder, we can explain the main data categories connected to your account.

Contact us with the detail that needs correction and evidence that supports the change. We may ask follow-up questions before updating your record, especially when the change affects login, contact or wallet matching.

Cookies can remember login sessions, language choices and page performance data. You can manage them through your browser, but essential cookies may be required for secure account pages and privacy request forms to work.

You may ask for deletion when data is no longer needed for your account. Some records may be kept for legal duties, unresolved disputes, fraud checks or payment reconciliation before removal becomes possible.

We update this page when the Privacy Policy changes and may show a notice inside your account where the change matters. You should read the newer text before continuing with account activity.